Frequently Asked Questions

Check-in is at 4 p.m. Check-out is by 11 a.m. Early check-in and late check-out may be available, but fees may apply.

The link below outlines passport and identification requirements for international visitors:
https://help.cbp.gov/s/article/Article-3618

Click below for information on how to apply for a visa:
https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visitor.html

21 years of age. Government-issued photo ID must be presented to show proof of age in order to drink alcoholic beverages. Photocopies of IDs are unacceptable by law.

As of October 1, 2021, the legal age to buy and use cigarettes and other tobacco products is 21.

Tuesday from 3 p.m. to around midnight is the best time to find competitive airfare. Friday around 3 a.m. is the worst time to find competitive airfare. The best time to book flights (before travel date) for domestic fares is 3 months to 30 days. The best time to book (before travel date) for international fares is 5.5 months to 1.5 months. Cheapest flights are on Tuesdays, Wednesdays, and Thursdays flying before breakfast and after dinner (red-eye flights). More expensive flights are on Fridays and Sundays. Tips for getting lower fares:

• Book with connecting flights 
• Fly into bigger airports 
• Shop for one passenger at a time to get different (cheaper) rates 
• Sign up for airfare alerts 
• More Information: 
  • https://media.hopper.com/articles/does-time-of-day-matter-when-booking-flights
  • http://www.farecompare.com/travel-advice/tips-from-air-travel-insiders/#/

Rosen Inn at Pointe Orlando is 12 miles (about 20 minutes) from the Orlando International Airport.

Rosen Inn at Pointe Orlando is within walking distance (less than one mile) to the Orange County Convention Center.

Universal Orlando Resort™ – 3 miles (10 minutes)
Aquatica® – 2 miles (10 minutes)
SeaWorld® – 2 miles (10 minutes)
Discovery Cove™ – 3 miles (10 minutes)
Walt Disney World Resort® – 8 miles (15 minutes)

The staff at the Universal Partner Hotel Vacation Planning Center in the Lobby is happy to assist guests with purchasing theme park tickets. Click Here to purchase Universal Orlando theme Park tickets from the Universal Partner Hotel Vacation Planning Center and pick them up in hotel lobby when you arrive. Tickets to SeaWorld are also available from the Universal Partner Hotel Vacation Planning Center.

Guests enjoy discounts on merchandise at select Universal Orlando™ theme park locations, on food and non-alcoholic beverages at select Universal Orlando theme park locations and Universal’s CityWalk™, complimentary scheduled transportation to Universal Orlando theme parks, and much more.

Visit the Universal Partner Hotel Vacation Planning Center, also known as the guest services desk, where staff can help you purchase attraction tickets, make reservations for scheduled shuttle services and restaurants, arrange other transportation, assist in car rentals, and much more. Click Here to learn more about these benefits.

Yes. Rosen Inn at Pointe Orlando is a AAA Three Diamond rated hotel.

Rosen Inn at Pointe Orlando offers guests complimentary scheduled shuttle service to Universal Orlando Resort theme parks. Reservations are required and should be made at the Universal Vacation Planning Center 24 hours in advance, as space is limited. Contracted groups traveling together are not eligible for the shuttle. Additional scheduled theme park transportation is available for a fee through Fabulous Buses & Tours.

The I-Ride Trolley offers a fun and affordable way to travel along International Drive. The trolley stops by many shopping and entertainment centers.

Airport shuttles are available through local transportation companies and can be arranged for a fee.

Visit the Transportation page to learn more about shuttle service and area transportation.

The exclusive partnership Rosen Inn at Pointe Orlando and Enterprise shares makes renting a car easy for guests. Should you need a rental car during your next visit to Orlando, check out these Enterprise deals available only to Rosen Inn at Pointe Orlando guests. If you rent a car through Enterprise, the vehicle will be delivered to you at the hotel.

Minimum rental age is 21 years old, although larger rental car agencies only accept drivers 25 years of age or older. The rental car agencies that accept younger drivers require the driver to present a credit card and charge extra “underage” fees. Check with your car rental agent for more information.

Right across the street is Pointe Orlando, International Drive’s premier entertainment and shopping complex. Feel free to check out the Local Events page for more ideas on what to do while in Orlando. Another great source for fun suggestions is the Orlando Travel Tips page.

You have to be at least 18 years old.

Check-in is at 4 p.m. Check-out is by 11 a.m. Early check-in and late check-out are available. Fees may apply.

Rosen Inn at Pointe Orlando has meeting spaces perfect for your destination wedding, family reunion, special event, or a group gathering. We have many special group discounts including room blocks, discounted guestroom rates, and other perks. Contact the sales Office at Rosen Inn at Pointe Orlando at sales9000@roseninns.com or submit a  Request for Proposal.

Rosen Inn at Pointe Orlando offers excellent on-site restaurants, as well as light and to-go meals and snacks in the Lite Bite Mini-Market & Deli. View more dining options and details on the in-house Dining page.

We have a Kids Eat Free Program for children under 5 at the Plaza Garden Restaurant. Limit one child’s buffet meal free per one paid adult buffet meal. Discount pricing is available for kids ages 6 to 10.  

Seniors (55+) enjoy a 25% dinner discount all night at Plaza Garden Restaurant. Available for the buffet only. Ask your server for details.  

Rosen Inn at Pointe Orlando has three swimming pools. Pools 1 and 3 are heated seasonally and are designated non-smoking areas. Also available are a children's playground area and a video arcade game room with an outdoor pool table. Guests also enjoy regular entertainment and karaoke on select nights at Zebra's Lounge & Grille.

Our sister hotel, Rosen Shingle Creek, has an excellent golf course marked as challenging yet enjoyable by all skill level golf players. Book your tee time and game by calling the Shingle Creek Golf Pro Shop at (866) 996-9933.

Every guestroom comes with an electronic safe large enough for a laptop, which is available to you at no charge.

Yes! Dogs are most welcome. For the safety of our guests, employees, we ask that guests and their accompanying dogs follow a few basic rules and guidelines. There is a maximum of two dogs per guestroom. Please check with the hotel for a full list of guidelines and fees or read the online Dog Policy.

Every guestroom is non-smoking. There are designated smoking areas outside near the guestrooms. There is a $250 fee for violation of our non-smoking policy in the guestrooms.

Please book online or call the hotel to book an ADA compliant guestroom: (800) 999-8585.

Every guestroom comes with a mini-refrigerator, microwave, single-serve coffee maker, iron and iron board, hairdryer, safe, TV, alarm clock with USB port, and more. Mini-refrigerators do not come with a freezer. Baby cribs are provided free upon request and an extra rollaway bed may be added to your room for a small daily fee, plus tax.

Absolutely! If you’re looking to create a personalized experience, we can help with a variety of in-room gift baskets, treatments, candy, and chocolate spreads. View the Amenities page for a complete list of packages and instructions on how to order.

Rosen Inn at Pointe Orlando offers free, 24-hour-secured gated parking with plenty of room for buses and RVs. Parking is free for each guest’s first two cars. Afterward, each of the guest’s additional cars will be charged a $10 per night, per car parking fee.

Yes. Four coin-operated self-serve laundry facilities are located throughout the hotel. For valet dry cleaning or laundry service, please contact the front desk.

Rosen Inn at Pointe Orlando accepts only chip-enabled cards from the following carriers: Visa, MasterCard, American Express, Discover, Diners Club/Carte Blanche, Encore, and JCB. We also accept Google Pay, Samsung Pay, and Apple Pay. A valid driver’s license or passport matching the name on the credit card is required to make purchases. When checking in, the credit card and supporting identification must match the name on the reservation.

Business services include faxing, copying, package receiving, and computer kiosks. Package handling service fees are $10 per box under 50 lbs. and $25 per box over 50 lbs. and will apply to any boxes delivered to hotel. Packages will be shipped only with prepaid labels. No refrigerated storage is available. Contact the Business Center or email info9000@roseninns.com for policies and additional pricing information.